^ top
 
Home А А А
Қаз Рус Eng   
 
     
   
 
Monday, 19 february 2018
 
     
 
News
A public reception room«Open Almaty» has opened for citizens in Almaty
13 september 2017

«Open Almaty» is a project of the Almaty city’s governor. It is for the decision of situations in life and for the population service. Each client can take an advice in the public reception room and leave his application to the address of the executive committee, or to the city’s management, or to the procuracy, or to the policeman, or to the state income department and the others. During the visit to the public reception room, the governor of the Almaty city Bauyrzhan Baibek mentioned that the new service would be an important instrument for the citizens in strengthening the effectiveness, the openness and the accountability of state bodies.

With the help of the new city service for unregulated services, you can address your appeal or complaint to the public reception area of the city, via the Internet portal www.open-almaty.kz or by the number 1308. The portal "Open Almaty" can also be accessed not only with algorithms for solutions of different life situations, but also with plans for the work of city services (repair of roads, irrigation ditches, heating networks, yards, etc.), contacts of municipal enterprises of the city.

Representatives of all district’s executive committee, housing departments, employment and social protection, passenger transport, natural resources and architecture, the city prosecutor's office, the police, the State Revenue Department, the Emergency Department, the Central Emergency Preparedness Center, the National Chamber of Entrepreneurs, the mediators will provide the front office of the public reception service. The management of the departments will conduct receptions of citizens, presentations of city initiatives, etc.

It is worth noting that in 2015, for the convenience of citizens, the executive committee of Almaty opened its account in Instagram where it is possible to fix the problem in 3 clicks and send it to the executive committee. For 2 years, the permanent audience in Instagram was 150 thousand subscribers, about 20 thousand appeals of citizens were executed.

The schedule of work of the new city service is made taking into account the working hours of citizens and will provide services from 8.00 to 20.00 on weekdays and from 10.00 to 17.00 on Saturday.

The nearest public transport stops: "Auezov Theater" (Abay avenue) buses 3,33,34,62,65,66,92,118,120,123,128 and trolleybus 5,19,25; "Museum named after Kasteev" (Satpayev street) - buses 18, 35, 121; "Central Hospital" (Zhandosov St.) - buses 18,44,62,66,95,121,123; subway station - Auezov Theater.

Address: Baizakova str., 280 (corner of Satpayev street) BC "Almaty Towers".

For reference:

Currently, public reception offices of the executive committee "Open Almaty" are conducted by representatives of state bodies, which account for the majority of complaints through social networks - district akimats (55%), housing and housing management, passenger transport and roads, employment and social programs , natural resources and environmental management, architecture and urban development (45% of calls).

Since 2018, it is planned to implement the second stage of the project with the inclusion of popular city offices, as well as municipal utilities, etc.

  «« | »» «  | All news


The Mercedes-Benz bus on gas will be tested on the routes of Almaty
16 february 2018 - 17:51
German concern "Daimler AG" has provided to Almaty carriers a bus on gas for testing on city routes. During the working tour the akim of the metropolis Bauyrzhan Baibek inspected the Mercedes-Benz bus, corresponding to the ecological class Euro-6. According to the company's representatives, the distinctive feature of this bus is that "Daimler AG" is the only concern in the world that creates original gas engines, while all the others use gas installations on diesel engines. The low-flo...
Almaty celebrated the 25th anniversary of the opening of the first UN office in Kazakhstan
16 february 2018 - 17:14
The governor of megapolis Bauyrzhan Baibek and Foreign Minister Kairat Abdrakhmanov solemnly opened a memorial plaque dedicated to the 25th anniversary of UN activities in the Republic of Kazakhstan in the framework of the special high-level meeting "Kazakhstan-UN: Experience, Achievements and Prospects for Cooperation". In his speech, Bauyrzhan Baibek noted that in the city in accordance with OECD standards the Almaty 2020 Program was being actively implemented, system transformations were unde...
Сhanges are made in the rules of setting the queue for kindergartens in Almaty
15 february 2018 - 15:04
Since February 2018, a new state standard has been introduced: "Putting children of pre-school age in line for sending children to pre-school organizations." Also, methodological recommendations were developed to automate the process of forming and operating the queue and issuing directions to kindergartens, in connection with which each parent needs to receive an electronic digital signature. It should be noted that earlier the service was provided according to the following rules: the queue wa...
 
     
   
 
 
 
Kazpost Services
 
 
 
 
 
 
All rights for materials contained on this site are reserved by Administration of Almaty
©2005-2018 Republic Square, 4 050001 Almaty, RK, Information contents and support: Press- service of Mayor of Almaty Telephone of Press-service of Almaty Mayor: +7 (727) 271-65-13