^ top
Home А А А
Қаз Рус Eng   
Tuesday, 26 september 2017
A public reception room«Open Almaty» has opened for citizens in Almaty
13 september 2017

«Open Almaty» is a project of the Almaty city’s governor. It is for the decision of situations in life and for the population service. Each client can take an advice in the public reception room and leave his application to the address of the executive committee, or to the city’s management, or to the procuracy, or to the policeman, or to the state income department and the others. During the visit to the public reception room, the governor of the Almaty city Bauyrzhan Baibek mentioned that the new service would be an important instrument for the citizens in strengthening the effectiveness, the openness and the accountability of state bodies.

With the help of the new city service for unregulated services, you can address your appeal or complaint to the public reception area of the city, via the Internet portal www.open-almaty.kz or by the number 1308. The portal "Open Almaty" can also be accessed not only with algorithms for solutions of different life situations, but also with plans for the work of city services (repair of roads, irrigation ditches, heating networks, yards, etc.), contacts of municipal enterprises of the city.

Representatives of all district’s executive committee, housing departments, employment and social protection, passenger transport, natural resources and architecture, the city prosecutor's office, the police, the State Revenue Department, the Emergency Department, the Central Emergency Preparedness Center, the National Chamber of Entrepreneurs, the mediators will provide the front office of the public reception service. The management of the departments will conduct receptions of citizens, presentations of city initiatives, etc.

It is worth noting that in 2015, for the convenience of citizens, the executive committee of Almaty opened its account in Instagram where it is possible to fix the problem in 3 clicks and send it to the executive committee. For 2 years, the permanent audience in Instagram was 150 thousand subscribers, about 20 thousand appeals of citizens were executed.

The schedule of work of the new city service is made taking into account the working hours of citizens and will provide services from 8.00 to 20.00 on weekdays and from 10.00 to 17.00 on Saturday.

The nearest public transport stops: "Auezov Theater" (Abay avenue) buses 3,33,34,62,65,66,92,118,120,123,128 and trolleybus 5,19,25; "Museum named after Kasteev" (Satpayev street) - buses 18, 35, 121; "Central Hospital" (Zhandosov St.) - buses 18,44,62,66,95,121,123; subway station - Auezov Theater.

Address: Baizakova str., 280 (corner of Satpayev street) BC "Almaty Towers".

For reference:

Currently, public reception offices of the executive committee "Open Almaty" are conducted by representatives of state bodies, which account for the majority of complaints through social networks - district akimats (55%), housing and housing management, passenger transport and roads, employment and social programs , natural resources and environmental management, architecture and urban development (45% of calls).

Since 2018, it is planned to implement the second stage of the project with the inclusion of popular city offices, as well as municipal utilities, etc.

  «« | »» «  | All news

Several streets will blocked during the cycling tour "Almaty Tour -2017"
26 september 2017 - 14:34
In Almaty, one of the largest professional cycling races in Central Asia will take place. Athletes from Kazakhstan, France, Azerbaijan, Iran, Malaysia, Uzbekistan, China, Latvia, Ukraine, Japan, Italy, USA, Switzerland, Germany, Great Britain, etc. will take part in it. A total of more than 20 teams. "Tour of Almaty" will be held for the first time in the format of a multi-day race in two stages: September 30 and October 1. STAGE 1 (September 30, 2017) • 9:00 - 10:40 - city circle (along...
An introduction with the development of an international airport in Almaty
24 september 2017 - 16:28
During the working visit to Almaty, the Head of the State has been introduced with the information about the current condition of the international airport and has been represented with the further plan of it’s development. The President of Kazakhstan specially mentioned about the importance of making a comfortable condition and an improvement of suggested service quality for passengers in the framework of the airport’s complex modernization. At the end of the visit Nursultan Nazarbayev gave ...
A visit to the sport club “Kairat”
24 september 2017 - 15:52
The Head of the State has got acquainted with the base of the sport club, which consists of five full-sized football areas, a medical complex and an equipment for the full recovering of the sportsmen. Besides it, the President of the Republic of Kazakhstan has also been represented with a conception of the Central Stadium modernization and also with the development plans of the track and field athletics’ infrastructure in the city. Nursultan Nazarbayev has had a conversation with the young sportsme...
Kazpost Services
All rights for materials contained on this site are reserved by Administration of Almaty
©2005-2017 Republic Square, 4 050001 Almaty, RK, Information contents and support: Press- service of Mayor of Almaty Telephone of Press-service of Almaty Mayor: +7 (727) 271-65-13